Return Policy

🔁 5. Return and Refund Policy – Pockets ShopWe want you to shop with confidence. Please review our return and refund policy below:✅ Eligible Returns:You can return a product within 7 days of delivery.Items must be:Unused and in original packagingReturned with order ID or receipt🚚 Delivery Charges:If the wrong or damaged item is delivered:➤ We will cover the return delivery cost.If the customer changes their mind after receiving the correct order:➤ The customer must pay the return delivery charge.📦 How to Return:We do not offer home pickup for returns.Customers must drop the product at our return location (address will be provided after return request approval).💰 Refund Process:Refunds are processed after we receive and inspect the returned product.Refunds will be sent to your mobile banking or payment method within 3–7 working days.